Not completely satisfied with your order? No problem! Your purchase can be returned within 30 calendar days after receiving your order. You can only return the product if it is undamaged unworn and in original packaging. Also, any items on sale cannot be returned. The customer is responsible for the return costs.

Please note: earrings can unfortunately not be returned due to hygienic reasons.

You can return items with the following steps:

1. Print the return form here.
2. Fill in the return form and package the items (onworn and undamaged).
3. Write the return adress on the package and send it to:

By Zodi
De Voorhoede 15
1531LL Wormer

Please note: when returning an item, please make sure to remove any previously used postage labels. As soon as we receive your return, we will make sure to handle your request.

Questions? Contact By Zodi: